Shipping Policy
At Rising Aura, we are dedicated to delivering your orders efficiently and on time across Pakistan.
Order Processing Time:
- All orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time:
- Standard delivery time is 2-3 Business Days within Pakistan, depending on your location.
- Delivery to remote areas may take slightly longer.
Shipping Charges:
- Standard Shipping: A flat shipping fee of PKR 250 applies to all orders under PKR 5000.
- Free Shipping: Available for orders above PKR 5000.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email or WhatsApp message with tracking details.
- You can track your order using the provided link or by contacting us at Info@risingauraofficial.com
Delivery Partners:
We work with trusted courier services to ensure your products arrive safely and on time.
Order Delays:
While we strive for timely deliveries, delays may occur due to:
- Weather conditions
- Public holidays
- Unforeseen circumstances with courier services
If your order is delayed beyond the estimated time, please contact us at:
- Email: Info@risingauraofficial.com
- Instagram: Risingauraofficial.pk
Damaged or Lost Packages:
- If your package arrives damaged, please contact us within 24 hours of receiving it with photos as proof.
- If a package is lost in transit, we will work with the courier service to resolve the issue promptly.
If you have any questions or concerns regarding our shipping policy, please contact us at Info@risingauraofficial.com
Thank you for your order!
