Shipping policy

At Rising Aura, we are committed to delivering your orders efficiently and on time across Pakistan.

Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time

  • Standard delivery within Pakistan typically takes 3–5 business days, depending on your location.

  • Delivery to remote areas may take slightly longer.

Shipping Charges

  • Standard Shipping: Flat fee of PKR 250 for orders under PKR 7,499.

  • Free Shipping: Available for orders above PKR 7,499.

Order Tracking

  • Once your order is shipped, you’ll receive a confirmation email or WhatsApp message with tracking details.

  • Track your order using the provided link or contact us via Instagram: @RisingAuraOfficial.pk.

Delivery Partners

  • We work with trusted courier services to ensure your products arrive safely and on time.

Order Delays

While we strive for timely deliveries, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances with courier services

If your order is delayed beyond the estimated time, please contact us via:

Damaged or Lost Packages

  • If your package arrives damaged, contact us within 24 hours with photos as proof.

  • If a package is lost in transit, we will coordinate with the courier service to resolve the issue promptly.

For any questions or concerns regarding our shipping policy, please reach out to info@risingauraofficial.com.

Thank you for choosing Rising Aura! ✨